Greek Life ("we," "our," or "us") operates the Greek Life mobile application and website (greeklife.org). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, phone number, university affiliation, and organization membership details.
Payment Information: We use Stripe to process payments. We do not store credit card numbers or bank account details on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.
Usage Data: We collect information about how you interact with the app, including features used, pages visited, and actions taken. This helps us improve the platform.
Device Information: We may collect device type, operating system, unique device identifiers, and push notification tokens to deliver notifications and ensure compatibility.
Location Data: With your permission, we may collect location data for event check-in features. You can disable location services at any time through your device settings.
Communications: Messages, announcements, and comments you post within the platform are stored to provide the service.
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process payments and manage dues collection
- To send notifications about chapter activities, events, and announcements
- To facilitate communication between chapter members
- To verify your identity and organization membership
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information in the following circumstances:
- Within your organization: Chapter officers and members may see your profile information, membership status, and participation as needed for chapter operations.
- Payment processing: We share necessary payment data with Stripe to process transactions.
- Service providers: We use AWS for hosting, email delivery, and SMS messaging. These providers process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law, subpoena, or other legal process.
4. Data Security
We implement industry-standard security measures including encryption in transit (TLS/SSL), secure authentication, and access controls. Payment data is handled entirely by Stripe and never touches our servers. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., financial records).
6. Your Rights
You have the right to:
- Access, update, or delete your personal information through the app
- Request a copy of the data we hold about you
- Opt out of non-essential communications
- Disable push notifications and location services through your device settings
- Request account deletion by contacting support
7. Children's Privacy
Greek Life is intended for college-aged users (18 and older). We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have collected data from a minor, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by email. Your continued use of the platform after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@greeklife.org.